We understand that sometimes a product may not be suitable. That’s why you can exchange or return your purchase within 14 days of receiving your order (according to the Law of Ukraine on Consumer Protection).

Conditions for return and exchange:

  • The product must be in its original condition, unused.
  • Original packaging and completeness must be preserved.
  • Custom-made products (such as assembled switchboards) are non-returnable.

How to request a return:

  1. Contact us in any convenient way.
  2. Provide order details and the reason for return/exchange.
  3. Send the product back via a delivery service.
  4. After inspection, we will refund your money or send a replacement.